Terms of Service
These terms govern your use of the AVA AI-partner service at ava.aivas.co, operated by AIVAS Pte. Ltd. ("we", "us"). By creating an account, accepting these terms during setup, or using the service, you agree to them. If you do not agree, do not use the service.
1. The service
AVA is an always-on personal AI partner that can hold conversations, remember context, pursue goals and tasks you set, and — with your permission — act on your behalf through accounts you connect. AVA includes a limited starter-model allowance and also supports model providers that you connect yourself.
2. Eligibility and your account
You must be old enough to form a binding contract in your jurisdiction and provide accurate account information. You are responsible for keeping your credentials and your connected devices secure, and for activity under your account.
3. Model providers and connected accounts
The included starter model has a limited lifetime allowance that we may change or withdraw. Once it is used, AVA requires a supported model connection to continue model work. When you connect your own provider, your relationship with that provider is your own: you are responsible for your account, its usage costs and its terms. The same applies to any third-party account (such as Google) you connect. You grant AVA permission to use those connections only for the actions you request, and you can disconnect them at any time.
4. Autonomous actions
AVA may work in the background and take actions to pursue the goals you set. It acts only within the permissions and connections you have granted, and asks for approval where a sensitive action requires it. You remain responsible for the goals you give AVA and for reviewing actions taken on your behalf.
5. Acceptable use
You agree not to use the service to break the law, infringe others’ rights, send spam or malware, attempt to breach or overload the service, or misuse it in a way that harms others or the service. You are responsible for the content and instructions you provide.
6. Privacy
Our handling of your personal data is described in the Privacy Notice, which forms part of these terms.
7. Availability and "as is"
The service is provided on an "as is" and "as available" basis and is under active development (early access). To the fullest extent permitted by law, we make no warranties of any kind, express or implied, including fitness for a particular purpose, and we do not warrant that the service will be uninterrupted, error-free, or that AVA’s outputs or actions will always be correct. Verify important results before relying on them.
8. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for loss of data, profits or goodwill, arising from your use of the service. Nothing in these terms excludes liability that cannot be excluded under applicable law.
9. Suspension and termination
You may stop using the service and delete your data at any time from Settings → Privacy. We may suspend or terminate access if these terms are breached or where necessary to protect the service or other users. On termination we delete your data as described in the Privacy Notice.
10. Changes to these terms
We may update these terms; if a change is material we will update the version and effective date above and ask you to review and accept the updated terms.
11. Governing law
These terms are governed by the laws of Singapore, and disputes are subject to the courts of Singapore, without prejudice to any mandatory consumer protections in your place of residence.
12. Contact
AIVAS Pte. Ltd. — [email protected].